Enquiry privacy notice
Updated 9 September 2026.
This notice covers enquiries sent through this website’s contact form or by email. The Ecological Living Group Ltd (company no. 16628161) is responsible for this information. Contact: bradley@telg.co.uk. Registered office: Shaftoe Street, Northumberland, NE47 6BQ.
Information and purpose
We use your name, email address, message and related correspondence to respond to your enquiry and manage any resulting investor, manufacturing or commercial conversation. Our lawful basis is our legitimate interest in handling business enquiries and maintaining those relationships. Submitting the form is not consent to marketing.
Service providers and retention
Our website and enquiry form use Wix. Wix and our email service providers process information needed to host the site, deliver enquiries and protect the service. Wix may process data outside the UK; its Wix privacy policy explains its international-transfer safeguards. We keep enquiry information only for as long as needed to handle the enquiry, manage an ongoing relationship and meet applicable legal requirements, then delete or anonymise it.
Your rights and contact
You can ask to access or correct your information and, where applicable, request deletion or restriction. You can object to processing based on legitimate interests. To exercise these rights or raise a concern, email bradley@telg.co.uk. You can also complain to the Information Commissioner’s Office at ico.org.uk.